DevRel / Technical WritingSMBEnterprise

Solutions Engineer / Sales Engineer

[Company Name] is looking for a Solutions Engineer to partner with our sales team and help prospects understand the technical value of our platform. You will lead product demonstrations, design proof-of-concept integrations, answer technical questions during the sales cycle, and ensure smooth handoffs to implementation teams. This role is ideal for someone who enjoys solving customer problems and thrives at the intersection of technology and business.

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Key Responsibilities

Partner with account executives to deliver compelling technical product demonstrations tailored to prospect requirements
Design and build proof-of-concept integrations that address specific customer use cases
Serve as the primary technical resource during the sales cycle, fielding questions from prospect engineering teams
Create and maintain technical collateral including architecture diagrams, integration guides, and ROI analyses
Gather and relay prospect feedback to product and engineering teams to influence the roadmap
Support RFP and security questionnaire responses with accurate technical details
Collaborate with customer success teams on smooth post-sale handoffs and onboarding

Required Skills & Experience

3+ years of experience in solutions engineering, sales engineering, or a technical pre-sales role
Strong software development background with the ability to write demo code, scripts, and integration prototypes
Excellent presentation and communication skills for both technical and executive audiences
Experience with enterprise integration patterns including APIs, webhooks, and SSO
Ability to quickly learn complex products and articulate their technical value
Familiarity with CRM tools (Salesforce, HubSpot) and the enterprise sales cycle
Problem-solving mindset with the ability to map customer requirements to product capabilities

Nice-to-Have

Experience in the same industry vertical as the company (fintech, healthcare, SaaS, etc.)
Familiarity with enterprise security and compliance requirements (SOC 2, HIPAA, GDPR)
Background in cloud architecture and deployment models
Experience with competitive analysis and objection handling
Track record of quota attainment or measurable impact on sales pipeline

Tech Stack

REST APIsPythonJavaScriptSQLPostmanSalesforceTerraformDockerConfluence

What We Offer

Competitive salary and equity package
Flexible remote or hybrid work arrangement
Health, dental, and vision insurance
Annual learning and development budget
Generous PTO policy

Interview Process

1Recruiter phone screen (30 min) — role fit and logistics
2Hiring manager interview (45 min) — background, sales process experience, and technical depth
3Mock demo exercise — deliver a product demonstration to a simulated prospect with specific requirements
4On-site or virtual loop (3 hours) — technical deep dive, cross-functional collaboration scenario, and team fit
5Offer and reference checks

Hiring for this role? You might also need:

Interview Scorecards

Bar Raiser

Bar Raiser — Cross-Functional

Independent bar-raiser assessment ensuring the candidate raises the team's overall bar.

Culture & Values

Culture & Values Interview

Behavioral interview scorecard covering collaboration, ownership, and growth mindset.

Hiring Manager

Hiring Manager Final Round

Final evaluation by hiring manager: team fit, role alignment, and leadership potential.

Phone Screen

Recruiter Phone Screen (Universal)

General-purpose recruiter screen covering motivation, experience fit, and logistics.

Email Templates

Sourcing

Cold Outreach — Passive Developer

A personalized first-touch email to engage passive developers who aren't actively job hunting.

Interview Scheduling

Technical Interview Invitation

An email inviting a candidate to a technical interview with details on format, duration, and how to prepare.

Decision & Offer

Offer Letter Email

A congratulatory email extending a formal job offer with key terms and the attached offer letter.

Related Templates

DevRel / Technical Writing

Common Screening Mistakes

Treating this as a pure engineering role — solutions engineers need strong communication and customer-facing skills that are equally important as their technical abilities
Requiring deep expertise in your exact product — strong solutions engineers ramp up quickly on any product because they are excellent at learning and explaining complex systems
Dismissing candidates from customer success or support engineering backgrounds — these candidates often have superb customer empathy and technical troubleshooting skills

Red Flags

Cannot explain a technical concept in plain language — solutions engineers must translate between engineering teams and business stakeholders daily
No experience with customer-facing work or presentations — the role requires constant interaction with prospects and the ability to think on your feet
Shows disdain for the sales process or views it as beneath them — the best solutions engineers understand that they are integral to winning deals

What Good Looks Like

A strong solutions engineer can tell you about a deal they helped win by solving a specific technical challenge for a prospect.
They describe how they quickly understood the customer's architecture — built a proof-of-concept, and presented it in a way that made the technical buyer confident.
They balance technical depth with business awareness and enjoy the fast pace of the sales cycle.

Key Tech to Listen For

API integration and webhook design
Enterprise SSO (SAML, OIDC, SCIM)
Proof-of-concept and demo environments
Architecture diagrams and technical storytelling
Competitive positioning and objection handling
CRM pipeline and deal stage tracking